Behavioral Health Secure Transportation is specialized urgent transportation for individuals experiencing a behavioral-health crisis when secure transportation is appropriate.

No. DHA specializes in Behavioral Health Secure Transportation rather than traditional scheduled non-emergency medical transportation (NEMT).

DHA may provide qualifying M1/involuntary transportation when the applicable legal and clinical authorization and requirements have been met.

Transportation requests may come from hospitals, behavioral-health facilities, law enforcement, mobile crisis teams, co-responder teams, and other authorized requesting parties, depending on the circumstances.

No. BHST is not a substitute for ambulance or emergency medical transportation. Colorado's secure transportation guidance distinguishes secure transportation from medical transportation and states that secure transportation providers cannot provide medical treatment or active/ongoing medical monitoring during transport.

If a person requires emergency medical treatment or ongoing medical monitoring, an appropriate medical emergency transportation service must be used. Call 911 immediately for a medical emergency.

DHA may provide voluntary behavioral-health transportation when the transportation meets applicable requirements and secure transportation is appropriate.

DHA operates within its authorized Colorado service area. Contact our team to confirm current county service availability.

Yes, DHA can support qualifying facility-to-facility transportation between hospitals, crisis stabilization units, psychiatric hospitals, and acute treatment units.

Please contact DHA directly at (720) 276-2551 to confirm current operating hours, dispatch availability, and scheduling coverage.

Yes, DHA can receive transportation requests from qualifying hospitals and emergency departments, subject to service availability and applicable authorization requirements.

DHA can serve law-enforcement agencies in qualifying behavioral-health transportation situations under applicable state authorization rules.

Secure transportation is not medical transportation. Individuals requiring active medical treatment or ongoing medical monitoring should be transported through an appropriate licensed medical transportation provider.